Information We Collect

a. Information You Provide:
When you fill out a contact form, request a quote, or otherwise reach out to us, we may collect:
• Your name
• Email address
• Phone number
• Service address or general location
• Any other information you voluntarily provide in your message

b. Location Information:

We may collect your general location (such as city, county, or ZIP code) to determine service
availability or to provide you with relevant information about water quality in your area. We do
not collect precise GPS or real-time location data.

c. Automatically Collected Information:
When you visit our website, our web host may automatically collect certain technical data,
including:
• IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website
This data is collected in standard server logs and is used for website security, performance, and
basic analytics.

How We Use Your Information

We use the information we collect to:
• Respond to your inquiries and schedule service appointments
• Provide quotes and information about our water filtration products and services
• Communicate with you about your account or service requests
• Improve our website and service offerings
• Comply with applicable laws and regulations
We do not sell, rent, or trade your personal information to third parties for their own marketing
purposes.

How We Share Your Information

We may share your information in the following limited circumstances:
• Service providers: We may use trusted third-party vendors (such as email or scheduling
platforms) who assist us in operating our business. These vendors are contractually
obligated to keep your information confidential and use it only to perform services on our
behalf.
• Legal requirements: We may disclose your information if required to do so by law, court
order, or government authority, or to protect the rights, safety, or property of our
company, customers, or others.
• Business transfers: In the event of a merger, acquisition, or sale of company assets,
your information may be transferred to the successor entity.

Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to enhance your
browsing experience and help the site function properly. You can control cookie settings through
your browser preferences. Disabling cookies may affect some website functionality.
We do not currently use third-party advertising or tracking pixels on our website.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this
Privacy Policy, unless a longer retention period is required by law. If you would like us to delete
your information, please contact us using the details below.

Data Security

We take reasonable technical and organizational measures to protect your personal information
from unauthorized access, disclosure, or misuse. However, no method of transmission over the

internet or electronic storage is 100% secure. We cannot guarantee absolute security of your
data.

Children’s Policy

Our website is not directed to children under the age of 13, and we do not knowingly collect
personal information from children. If you believe a child has provided us with personal
information, please contact us and we will promptly delete it.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including
the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of future communications from us
To exercise any of these rights, please contact us using the information in Section 11. We will
respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are
not responsible for the privacy practices of those sites and encourage you to review their
privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective
Date at the top of this page. Your continued use of our website after any changes constitutes
your acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact
us:
ServiceBros Water Company LLC
220 Town Center Pkwy Suite 140, Spring Hill, TN 37174
Email: info@servicebroswaterco.com

Phone: (615) 392-0667